Your partner in tax, accounting and business advice
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Keeping You Informed

Craig Baker & Associates is committed to providing professional, ethical
and high-quality taxationcand accounting services. As part of this commitment,
we are required under the Tax Agent Services (Code of Professional Conduct)
Determination 2024 to provide you with certain important information.

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Our registration details

Craig Baker & Associates is a registered tax agent.
Our registration is regulated by the Tax Practitioners Board (TPB).
You can check our registration details at:
www.tpb.gov.au

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Our Services

The services we provide

We provide professional taxation and accounting services, which may include:

Tax return preparation and lodgement

Business activity statement (BAS) services

Taxation advice and compliance

Accounting and business advisory services

We will only provide services that we are registered and qualified to deliver.

Your rights and obligations

You have the right to:

  • Be treated professionally, courteously and respectfully
  • Receive services that meet professional and ethical standards
  • Be informed of any matters that may affect the services we provide

You are responsible for:

  • Providing accurate and complete information
  • Advising us of any changes relevant to your tax affairs
  • Keeping records as required under taxation laws

Failure to provide complete and accurate information may affect the advice we give or services we provide.

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Our obligations to you

As a registered tax agent, we are required to:

  • Act honestly and with integrity
  • Act lawfully in your best interests
  • Maintain confidentiality of your information
  • Ensure we have appropriate skills and knowledge
  • Take reasonable care in ascertaining your state of affairs


We are also required to comply with the Code of Professional Conduct as administered by the Tax Practitioners Board.

Complaints

If you are dissatisfied with our services, we encourage you to contact us first so we can try to resolve your concerns promptly.

If we are unable to resolve the matter, you have the right to lodge a complaint with the Tax Practitioners Board.

More information about making a complaint is available at: www.tpb.gov.au/complaints

Further information

Further information about the obligations of registered tax agents and your rights as a client is available on the Tax Practitioners Board website, or through the PDF provided by the TPB.

www.tpb.gov.au
Information for clients – Taxpayers

Our Registration Details

Craig Baker & Associates is a registered tax agent.
Our registration is regulated by the Tax Practitioners Board (TPB).


You can check our registration details at:

www.tpb.gov.au